Please choose carefully as we do not refund, return, or exchange if you change your mind or make a wrong selection (as supported by Australian Consumer Law).

All GD Home products are quality controlled, however should a product be delivered that has a manufacturing fault, we will replace or repair the product at no cost to you. You are entitled to this policy if you contact us within 48 hours of your product delivery notifying us of the manufacturing fault. Refunds will only apply to items in pristine condition. Any products with scratches, stains, damages or signs of alterations will not be eligible for a return. We reserve the right to withhold a refund if an item, in our reasonable assessment, has deteriorated due to normal wear, misuse, or lack of proper care.

All custom / special ordered items are final sale, and are not liable for return, refund, or exchange.

We are unable to refund or provide credit due to inadequate access to your property so please ensure the items will fit in your lift/doorway/stairwells before purchasing.

We unfortunately cannot process returns for any items that are clearly marked as “Sale” or “Clearance”.